Got Questions? We'll Answer

Here’s a step-by-step guide to help you with everything from the start. You can find almost all your doubts answered here with images and videos. Would you mind taking a look?
Please use the forum support from wordpress.org to get all your queries answered.
Please create a support ticket by clicking the link below. You can also use our live chat support option from the website.


Frequently Asked Questions

Here are some of the questions that we frequently receive from our customers.
How many sites can I use Multifox Pro?
You can use Multifox Pro on multiple sites with a single purchase.
What can I expect in updates?
We regularly update our demos. You can expect new demos, bug fixes, and theme improvements in updates.
What kind of support do you offer?
We have documentation support, video tutorials, support tickets answered within 12 hours, and live chat support (for premium users).
Will my website break if I don't renew my license?
No, your website will be fine as it is for a lifetime. You won't get updates and support if you do not renew your license.
What's your refund policy?
We offer a no questions asked 14 days money back guarantee. Refer to our refund policy for more details.
Do you offer free installation support?
Yes, we provide theme installation and minor customizations free of charge. We also do significant customizations for a fee. Contact us for more details.
How much does it cost to renew my yearly membership?
The price will be the same as your first-time payment. No additional charges or hidden fees.
Where can I get the exact images in the demos?
Share the demo link with us, and we will provide you with all the links you need to get the exact images used in the Multifox theme demos.

Reliable Support for a Lifetime

Our support team is right here to assist you with an issue, clear a doubt, or have a friendly chat whenever you need it. There are many YouTube tutorials and documentation to guide you further.

Technical Support


Technical Support


Technical Support


Technical Support


Technical Support

Build A Store That Sells More

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